About Me
I’m a Product Manager who enjoys solving complex problems with a mix of data, design thinking, and technology. Over the past few years at ImpactGuru, India's #1 healthcare financing company, I’ve worked across payments, subscriptions, and AI-led automation, building products that not only scale but actually make a difference.
I’ve led initiatives that improved conversion rates, streamlined payment experiences, and introduced AI-powered systems that reduced costs and unlocked new growth channels. I’m driven by curiosity, collaboration, and the belief that the best products are built when empathy meets data.
With a bachelor's degree in computer engineering, I've gained a solid foundation in technical concepts and a strong problem-solving mindset. This unique combination of skills enables me to effectively translate user needs into scalable, elegant solutions. I excel at collaborating with cross-functional teams, including engineers, designers, and stakeholders, to drive product success.
Outside of work, I’m a big sports fan. You’ll usually find me following football, cricket, motorsports, or an MMA card on the weekend
Experience & Education
Experience
Associate Product Manager
Impact Guru
May 2023 - Present
Drove roadmap and execution for user facing flows such as payments, subscriptions, campaigner app, website, and internal CRM tools.
Owned sprints, PRD documentation, and stakeholder collaboration across engineering, design, growth, and operation teams.
Drove a 4x increase in Campaigner App adoption through targeted CTAs and multichannel marketing campaigns.
Reduced bounce rate by 33% and boosted donate button CTR by 20% through iterative A/B testing experiments on fundraiser pages.
Increased conversion rate by 18.5% by introducing a direct checkout experience tailored to remarketing audiences, improving payment funnel efficiency.
Launched differentiated subscription plans based on user personas and pricing feedback, resulting in a 16.9% GMV uplift, +14.2% AOV, and +2.4% conversion.
Integrated Payments Gateways and implemented a dynamic Payment Gateway routing system to automatically select the optimal payment gateway based on method, region, cost, and success rate, which increased success rate by 11%.
Rolled out fractional donations on ImpactKart, lifting GMV by 71% and improving conversion rate by 90%.
Integrated AI-powered chat support with agent fallback into the Campaigner App, cutting social media escalations by 60%, improving response time by 70%, and enabling 3× faster query resolution.
Implemented an AI voicebot to automate campaigner onboarding, reducing agent call volume by 50% and cutting support costs by 45%.
Introduced an AI-powered chatbot to re-engage abandoned leads, increasing conversion rate from 1% to 10% and generating an additional ₹22L in GMV, unlocking a new acquisition channel with minimal manual effort.
Cross-collaborated with CarePal Secure (Insurance) and CarePal Money (Lending) to build integrated user journeys, driving ~32% insurance cross-sell adoption and enabling ~₹5 Cr worth of loan processing.
Education
B.E. Computer Engineering
Rajiv Gandhi Institute of Technology, Mumbai
2019 - 2023
CGPA: 9.2
Relevant Coursework: Data Structures, Algorithms, Artificial Intelligence, Machine Learning, Cloud Computing, Database Management Systems, Software Engineering
Served as Treasurer @RGIT-LEAD, organizing technical workshops and managing club finances
Member @RGIT-MUN, participating in debates and enhancing public speaking skills
Projects
Top Skills
Validated & evaluated by our mentors:
Graduation Project
YouTube Premium Growth Strategy
Project Deck
