About Me
I’m a Product Manager who enjoys solving complex problems with a mix of data, design thinking, and technology. Over the past few years at ImpactGuru, India's #1 healthcare financing company, I’ve worked across payments, subscriptions, and AI-led automation, building products that not only scale but actually make a difference.
I’ve led initiatives that improved conversion rates, streamlined payment experiences, and introduced AI-powered systems that reduced costs and unlocked new growth channels. I’m driven by curiosity, collaboration, and the belief that the best products are built when empathy meets data.
With a bachelor's degree in computer engineering, I've gained a solid foundation in technical concepts and a strong problem-solving mindset. This unique combination of skills enables me to effectively translate user needs into scalable, elegant solutions. I excel at collaborating with cross-functional teams, including engineers, designers, and stakeholders, to drive product success.
Outside of work, I’m a big sports fan. You’ll usually find me following football, cricket, motorsports, or an MMA card on the weekend
Experience & Education
Associate Product Manager
Impact Guru
May 2023 - Present
- Drove roadmap and execution for user facing flows such as payments, subscriptions, campaigner app, website, and internal CRM tools.
- Owned sprints, PRD documentation, and stakeholder collaboration across engineering, design, growth, and operation teams.
- Drove a 4x increase in Campaigner App adoption through targeted CTAs and multichannel marketing campaigns.
- Reduced bounce rate by 33% and boosted donate button CTR by 20% through iterative A/B testing experiments on fundraiser pages.
- Increased conversion rate by 18.5% by introducing a direct checkout experience tailored to remarketing audiences, improving payment funnel efficiency.
- Launched differentiated subscription plans based on user personas and pricing feedback, resulting in a 16.9% GMV uplift, +14.2% AOV, and +2.4% conversion.
- Integrated Payments Gateways and implemented a dynamic Payment Gateway routing system to automatically select the optimal payment gateway based on method, region, cost, and success rate, which increased success rate by 11%.
- Rolled out fractional donations on ImpactKart, lifting GMV by 71% and improving conversion rate by 90%.
- Integrated AI-powered chat support with agent fallback into the Campaigner App, cutting social media escalations by 60%, improving response time by 70%, and enabling 3× faster query resolution.
- Implemented an AI voicebot to automate campaigner onboarding, reducing agent call volume by 50% and cutting support costs by 45%.
- Introduced an AI-powered chatbot to re-engage abandoned leads, increasing conversion rate from 1% to 10% and generating an additional ₹22L in GMV, unlocking a new acquisition channel with minimal manual effort.
- Cross-collaborated with CarePal Secure (Insurance) and CarePal Money (Lending) to build integrated user journeys, driving ~32% insurance cross-sell adoption and enabling ~₹5 Cr worth of loan processing.
B.E. Computer Engineering
Rajiv Gandhi Institute of Technology, Mumbai
2019 - 2023
- CGPA: 9.2
- Relevant Coursework: Data Structures, Algorithms, Artificial Intelligence, Machine Learning, Cloud Computing, Database Management Systems, Software Engineering
- Served as Treasurer @RGIT-LEAD, organizing technical workshops and managing club finances
- Member @RGIT-MUN, participating in debates and enhancing public speaking skills
Projects
Top Skills
Validated & evaluated by our mentors:
Graduation Project
YouTube Premium Growth Strategy
Project Deck
